Do you have a question or doubt about our products or services?
Please consult our frequently asked questions below.
Our CBD products
What is CBD and will it work for me?
Cannabidiol (CBD) is a natural cannabinoid and one of the most abundant constituents of hemp. CBD is safe to consume and non-intoxicating. For this reason, it has long been prized for its beneficial effects on health and well-being. You won't get a “high” from inhaling or ingesting CBD. Instead, its most notable attributes are potential health outcomes for treating pain, mood, inflammation and anxiety, without any of the side effects often associated with prescription drugs.
Is it safe to take CBD with the medication or supplements I use?
We advise you to consult your doctor if you have any questions about the safety of our CBD products, when combined with prescription medications, or supplements you are currently using.
Will CBD hemp flower make me fail a drug test?
We can't claim this one way or the other, except to say that CBD is considered undetectable in saliva or urine tests. There remains, however, the rare case where traces of THC in hemp can be detected. All our CBD hemp flowers comply with applicable regulations concerning minimum THC content (less than 1%), as required by law. If you're unsure about this, we don't think it's worth risking your job by using our products.
Cannabis laws in Switzerland
Is CBD legal in Switzerland?
THC of 1% or more is generally prohibited in Switzerland, and the use of products with this level (or more) can result in a fine of around CHF 100.
Is it legal to possess and consume cannabis in Switzerland?
If you are stopped by the police and found to be in possession of less than 10 grams of cannabis flowers or any other product (more than 1% THC content), you could be fined around CHF 100.
Can cannabis be smoked in Switzerland?
You cannot smoke freely in public.
Can cannabis be grown in Switzerland?
You've probably heard about the legality of growing cannabis plants in your home. That's true, but it's important to understand that specific laws apply to cultivation. The law on cannabis cultivation was passed in 1995. and Switzerland became one of the first European countries to allow its citizens to grow cannabis. The fact is, you can't possess plants with THC levels higher than 1%.
Medicinal cannabis in Switzerland
Since July 2011, any doctor in Switzerland has been able to prescribe medical cannabis flowers with a THC content of over 1.0%, to patients who have a license (a permit) issued to them by the Federal Office of Public Health.
Purchasing and shipping
Do you offer wholesale?
If you have a retail storefront and would like to know more about buying wholesale hemp flowers, please send an e-mail to contact@goldbar420.com.
Where can I send my payment?
Les virements bancaires sont à adresser au compte suivant :
Goldbar420 Sarl • 8 rue de la fontaine, 1860 Aigle, Switzerland
EUR (€)
IBAN : CH2080808002146765138
BIC : RAIFCH22XX
CHF
IBAN : CH8480808009830512189
BIC : RAIFCH22XX
Raiffaisen Schweiz Genossenschaft • Raiffaisenplatz 4, 9001 St. Gallen, Switzerland
Which carriers do you use to ship your orders?
All Goldbar420 packages are shipped first by Swiss Post, then by your local national carrier.
What kind of delivery times can I expect?
Once your order has been processed and your package sent to the post office, you will receive an e-mail with a tracking number from Swiss Post. It takes us one working day to process your order before it is dispatched. Standard shipping times for Swiss Post parcels have been slowed down to between 5 and 7 working days (Monday to Friday, excluding public holidays).
Are your parcels shipped discreetly?
All parcels are sent in unmarked containers to protect your order with a discreet return.
Will there be a noticeable odour with my parcel?
No. All shipments of our CBD floral products are double-wrapped in heat-sealed, non-transparent bags to ensure that your package arrives safely and discreetly.
After-sales service
What is your returns policy?
All sales are final and non-refundable, but if you encounter a problem with your products, we ask that you contact us at contact@goldbar420.com if we can help you resolve the issue.
We also ask that you be very careful when filling out your shipping information, as we cannot refund or replace any shipment that has not been delivered due to an incorrect mailing address.
Why hasn't my order arrived yet?
Unfortunately, there's not much we can do to speed up delivery once the parcel is in the hands of the post office. What we can do is offer our full support if you think your parcel may be delayed or lost. Please contact contact@goldbar420.com if you have any questions or concerns about the timely delivery of your package. Please include your order number in your e-mail so that we can better assist you.
